Archive for the 'Web Analytics' Category

Google launches new laptop PC – with telepathic interface!

Google (GOOG) just announced a partnership with Alienware – Dell’s (DELL) custom PC branch –  in order to provide a brand new laptop computer shipping with Google’s Android operating system pre-installed.

The state-of-the-art laptop (still known as its product number, GG-1984) will sell for a mere $100 but there is a catch: the laptop has a built-in brain wave reading chip, with sensors that need to be applied onto the user’s skull. The sensors connect to the laptop via a USB port.

Using the sensors is of course of optional but they are required for Internet access through Google’s new ISP, GoGoogle. In fact, GoGoogle is the only ISP authorized by the new laptop so consumers may feel they are bound to Google when it comes to using a laptop clearly designed for surfing and using online applications.

The brain wave reader (with technology licensed by Google Labs) then sends usage and behavioral data to Google, later to be made available in Google Analytics.

For Google this is a strategic move as they intend to get rid of the Google Bar altogether and needed a way to retain such a flow of vital information about their customers.

Rivals Omniture and WebTrends are enraged as they intended to launch similar projects in the coming days.

Representatives at Omniture could not be reached for formal comments but one of their employees was quoted as complaining that “resistance was futile, Google Analytics will be assimilated”.

If you were wondering, you can get new reports from Google Analytics! The most interesting report showing the complexity of a conversion process applied to a goal. In the report below, high brain activity for a given goal means it’s difficult to understand.

Brain Activity in Google Analytics - really!

I hope we can soon buy the device to install on desktop computers instead of buying the laptop. I really want Google to know everything about my surfing habits!

Intégration Twitter et Omniture

[Ce billet est une traduction de l'article d'Adam Greco d'Omniture]

Pour ceux qui ont eu la chance d’assister à l’édition US de la conférence Omniture Summit 2009, vous aurez remarqué que les conversations autour des réseaux sociaux et de Twitter y allaient bon train. Dans ma présentation sur l’utilisation avancée de SiteCatalyst, nous avons évoqué comment utiliser Omniture SiteCatalyst pour mesurer la notoriété de votre marque dans des réseaux sociaux comme Twitter. Ce concept a apparemment été bien reçu par l’auditoire du Summit et j’ai eu l’occasion de le présenter lors de la session de fermeture. Ce billet vous décrira en détail ce concept – surtout pour ceux qui n’ont pas pu assister en personne à cet atelier du Summit. Continue reading ‘Intégration Twitter et Omniture’

La Bible des Indicateurs Clé de Performance

Bonjour à toutes et à tous,

Nous tenions à vous faire part du lancement de la version française du livre The Big Book of Key Performance Indicators d’Eric T. Peterson, traduit par Julien Coquet avec l’aide de Florence Moreau.

Le livre est disponible gratuitement en version électronique sur http://www.webkpi.fr

Ce livre a pour vocation:

  • de vous éduquer et de vous former à la mesure d’audience Web
  • de mesurer vos objectifs de manière concrète et parlante
  • de vous aider à prendre les bonnes décisions pour optimiser votre site et, par là-même, votre activité sur Internet!

Vous découvrirez bientôt que les indicateurs clé de performance (KPIs) vont devenir vos outils préférés!

Encore une fois, l’accès est gratuit mais le site exige une inscription pour pouvoir commenter sur les indicateurs, lire les commentaires et avoir accès aux pièces jointes.

Bonne lecture!

Lien: La Bible des Indicateurs Clé de Performance

Google Analytics v3: il a de plus en plus tout d’un grand

“Pas assez cher, mon fils”

Si vous avez encore ce raisonnement vis-à-vis des outils de web analytics gratuits, réflechissez-y à deux fois!
A l’occasion de l’édition Washington 2008 du Sommet eMetrics Marketing Optimization, Google vient d’annoncer  que Google Analytics va bientôt bénéficier de toutes nouvelles fonctionnalités :-)

Je vous livre ci-dessous un aperçu de cette “v3″ de Google Analytics dans la limite de ce que les partenaires Google Analytics Authorized Consultants sont autorisés à divulguer.

Intéressés? ;-)

Continue reading ‘Google Analytics v3: il a de plus en plus tout d’un grand’

Google Analytics v3 gets new interface, custom reports, segmentation, API and Adsense integration

Wow, that title was quite the mouthful ;-)

But it’s all true, folks! Google announced during the Washington edition of the eMetrics Marketing Optimization Summit that Google Analytics gets a whole new set of bells and whistles :-)

Below is a brief coverage of the information Google Analytics Authorized Consultants were given prior to the announcement.

Continue reading ‘Google Analytics v3 gets new interface, custom reports, segmentation, API and Adsense integration’

eMetrics Stockholm 2008: Tough times call for tough measures!

As I downloaded the eMetrics Stockholm presentations a couple of days before leaving for Atlanta & DC, I promised myself that this time, I would blog about it: charming eMetrics Stockholm & those stairs, those stairs, the horror!

It reminded me of a Web Analytics journey: you have to hang in there to get to the top, the holy grail of the low hanging fruit before moving onto more consistent testing & optimization, once you’ve fixed the obvious stuff. This in order to drive those conversation rates up and influence your company’s online strategy by suggesting ways of decreasing costs & increasing revenue i.e. make smart use of Internet applications. And by applications, I don’t only mean public sites, Intranets & Extranets but any web based application used by any person involved with your company who needs to get something done. We’ve been having quite some fun with that lately at OX2/LBi ;-) integrating data coming from multiple sources while setting up readable dashboards for business users and adding Web Analytics data when only necessary.
Continue reading ‘eMetrics Stockholm 2008: Tough times call for tough measures!’

IndexTools is now Yahoo! Web Analytics

Hi folks,

we had seen this coming for a while now, especially since IndexTools got acquired by Yahoo!:

As of 9AM Pacific Standard Time on October 9th, 2008, IndexTools is now Yahoo! Web Analytics!

Read Dennis R. Mortensen’s announcement at:
http://visualrevenue.com/blog/2008/10/indextools-is-now-yahoo-web-analytics.html

As expressed in previous posts on the topic on our blog, we welcome this symbolic rebranding as a herald of change for the web analytics industry – or at least a telltale sign of impending innovation and value for our beloved report consumers!

With Yahoo’s backing, Yahoo! Web Analytics officially joins Omniture’s suite, WebTrends, Coremetrics and Nedstat in the enterprise web analytics solution tier. 

We are done with the good news; we have yet to see how Yahoo! Web analytics ties into the rest of Yahoo!’s online suite.

As always, constructive comments are welcome :)

TeaLeaf, a new way to optimize websites

Recently, I attended a product demonstration of a tool that aims at optimizing the use of web sites/applications. Imagine a camera mounted on the shoulder of visitors, whose every action would be recorded and sent to you in real time. This software has a name: TeaLeaf.

Tealeaf is a SAP spin-off company, born from the desire to maximize mysap.com.
It can reproduce and replay each user’s visit in full detail, making it easy to pinpoint the problems, either technical or ergonomic, that can occur while browsing websites.

Continue reading ‘TeaLeaf, a new way to optimize websites’

Nedstat’s Live Segmentation Platform

Nedstat LogoLast week, OX2’s Web Analytics European Dream Team (WAEDT) consultants were treated to a presentation by Nedstat’s Chief Innovations (CI), Michiel Berger, and CEO, Michael Kinsbergen. We were given a walkthrough of their Live Segmentation platform, and I must confess, while our expectations were not very high based on what we knew of the SiteStat platform from several years ago, we were quite pleasantly surprised by how powerful and easy to use it seems. We are reminded that this industry changes quickly, and that vendors such as Nedstat are responsive to meeting their customer demands with high-quality products and services such as this.

Continue reading ‘Nedstat’s Live Segmentation Platform’

Yes, but how does it make you feel? Adding qualitative insight to your web analytics approach

Quantifying emotions, particularly those associated with a brand for marketing purposes, has always been a challenging task. If you’re considering adding qualitative survey data to your web analytics reporting, whether in dashboards or other periodic reports to management, this should help you evaluate the relative value you might expect to receive from using the Net Promoter Score, 4Q from iPerceptions and Avinash Kaushik, Foresee’s ACSI, or Gallup’s CE11.

At its best, qualitative research can provide deep insight into customer motives and behavior far beyond what the raw web analytics data can tell you. Open-ended questions allow site visitors to speak freely about their likes, dislikes, frustrations, and successes in navigating your site to achieve their session goals. However, this is often difficult to condense and summarize, and the few who speak up may not be representative of the target audience you are attempting to reach. In any case, you want to collect the data in a way that makes analysis possible with limited staff resources (who has time to read or process a thousand comments a day?), and moreover, create insights that are actionable by management.
Continue reading ‘Yes, but how does it make you feel? Adding qualitative insight to your web analytics approach’